Square One
SQUARE ONE: THE OPERATING SYSTEM FOR GOVERNED WORK

Run your business on governed work.

Square One gives your organisation one governed place for the work it runs on: knowledge, documents, operations and AI, all built on the Microsoft 365 foundation you already trust.

Talk to usSee it in action ↓
THE RECORDAPPEND-ONLY
09:41:07Tender draft grounded · 14 sources attached
09:38:52Access narrowed · workspace shared to 3 members
09:35:19AI request → policy gate · approved provider
09:31:44Off-hire event → availability + pro-rata invoice
09:27:03EMP §4.2 approved · signed by R. Calder
DEMONSTRATION ORGANISATION · DATA ILLUSTRATIVE, BEHAVIOUR REAL · 13 JUL 2026
UNGOVERNED WORK

Your people are already using AI. They’re not the problem.

They’re using ChatGPT, Claude and Copilot because those tools help them do their jobs: faster answers, better drafts, fewer blank pages. That’s initiative, not misconduct.

The organisation just hasn’t given that work a governed place to happen. So it happens anyway: in personal accounts, outside your evidence, beyond your policies, and nothing it produces can be traced, checked or stood behind.

Ungoverned work has been accumulating for decades: the quoting spreadsheet with fourteen versions, the approval that lives in an inbox, the process in one person’s head. AI has simply made it faster.

QUOTING_MASTER_v14_FINAL_(2).XLSX
14 VERSIONS · OWNER UNKNOWN
RE: RE: FW: APPROVAL?

“Fine by me, go ahead”, buried in an inbox, three reply chains deep.

APPROVAL · NOT ON THE RECORD
PERSONAL CHATGPT · FREE TIER

“Rewrite this client cost breakdown so it sounds better…”

CLIENT DATA · OUTSIDE THE PERIMETER
HOW GRAEME PRICED WET-HIRE JOBS

Retired March. Undocumented.

UNGOVERNED WORK. ALL OF IT IS REAL WORK. NONE OF IT CAN BE STOOD BEHIND.
GOVERNED WORK

Give every kind of work one governed place.

Square One builds on the Microsoft 365 ground you already own (your identity, your permissions, your files) and strengthens it rather than working around it. Inside the perimeter, automation and business rules handle the repeatable work, and AI is brought in only where reasoning genuinely adds value. Everything produced is grounded in evidence, passes through approval, and stays on the record.

Nothing ungoverned.Nothing ungrounded.Everything traceable.
FIG. 1: THE OPERATING MODEL, AS BUILT
ONE GOVERNED PLACE
REV A07-2026
WORK ENTERS ↓ GATE
ORGANISATION: THE PERIMETER
WORKSPACE: ASSET OPERATIONS
◈ HIRE CONTROLLER◈ MAINTENANCE PLANNER
WORKSPACE: PROJECT DELIVERY
◈ ESTIMATOR◈ REPORT WRITER
WORKSPACE: CASEWORK
◈ CASE OFFICER◈ REVIEWER
AUTOMATION: THE REPEATABLERULES · SCHEDULES · LEDGERS
AI: BEHIND THE POLICY GATEINTERCHANGEABLE MACHINERY
EVERYTHING APPROVEDEVERYTHING LOGGED
MICROSOFT 365: THE GROUNDIDENTITY · PERMISSIONS · FILES
WORK LEAVES ↑ GATE · APPROVED & LOGGED
IN PRACTICE

Not a theory. Work, running.

The same governed foundation carries very different work. Three examples.

01 · DOCUMENTSDocuments that defend themselvesProposals, reports, environmental management plans, board papers, drafted from evidence your organisation already holds, every sentence traceable to its source.READ THE CASE →02 · KNOWLEDGEA governed place to ask anythingYour people get AI over your own knowledge, permission-aware, instead of pasting company data into public tools. And the judgement of your most experienced people stays, even after they leave.READ THE CASE →03 · OPERATIONSOperations that stay on the recordVehicles and plant, wet and dry hire, telemetry, inspections, maintenance and compliance in one operational view. Automation moves work between people, systems and the field, and nothing is rewritten after the fact.READ THE CASE →
THE FOUNDATION

It works with Microsoft 365, and says no when it should.

Access is inherited from Microsoft 365, never invented here. Share a workspace and its evidence tightens to what every member is entitled to see. Square One narrows access rather than quietly widening it. The same discipline governs AI. Every request runs through your policy: approved providers, for approved tasks, at a known cost, metered and logged. The gate is permanent. The model behind it is replaceable.

You don’t buy a model. You buy the governed environment that uses the right one.
MICROSOFT SOLUTIONS PARTNER
Microsoft Solutions Partner: Data and AI (Azure)Microsoft Solutions Partner: Digital and App Innovation (Azure)

Square One is built by Inhouse CX, a Microsoft Solutions Partner in Data & AI and Digital & App Innovation on Azure.

Standing still is also a decision.

Two businesses start in the same place and drift years apart without a single dramatic event. Capability compounds quietly; so does entropy. Responsible adoption is the safe move; doing nothing only feels like one.

Read: Standing still is also a decision →

Confidence in everything your organisation produces and decides.

That’s what a governed foundation is for, and it’s what to put in place before you scale AI on top of it. Square One is ready when you are.

SQUARE ONE IS A PRODUCT OF INHOUSE CX.